FAQ

Don't see your question listed? Send us a message or email & we'd love to help x

Why is the stock not always available?

SAGE operates on a Drop Model. This give us the opportunity to focus our attention on creating meaningful stories alongside the products. We craft our pieces in the hope to encourage intentional, mindful purchasing. 

Why does everything show as 'sold out' ?

We upload all of our products 24 hours prior to the launch night, and in doing so, it is listed as sold out until the official drop time. At this time, it becomes available for purchase & will remain on the site until sold out.

How often do you restock?

Whilst we aim to keep our community stocked & happy, we choose to restock the Editions that we notice receive the most demand & requests. We truly value your opinions so much, and try to listen to our customers & restock accordingly !

When are you dropping next?

We aim to launch monthly drops, but the best way to stay informed is via our Instagram & our email database! We keep everyone updated in real time on there plus some sneak peaks before drop days too.

Custom Duties / VAT

Some items shipped outside of Australia may be subject to import duties, taxes and/or charges which are not included in the total cost charged by SAGE Avenue, nor will they be covered or reimbursed by SAGE Ave.

Please check with your country's custom office to determine what these additional costs will be prior to placing your order.